Now residents and visitors can communicate on the problems with water supply and sanitation in a dispatching service of " SochiVodokanal " not only by phone 255-05-05 , but with a special application available on the website of the company. However , the electronic application is only a part of the modern information center , whose purpose is to optimize the production process. The new system provides operational records of applications received by the subscribers , helps track the data during emergency repairs , notify consumers about current disconnection from supply, allows for real -time control of the execution of works .
- Significantly reduce the time to respond to emergencies - said Svetlana Zveyneks , chief dispatcher service of " SochiVodokanal ." - By automating the distribution system and the accounting data has increased the efficiency of interaction of departments and services of the enterprise , as well as the speed of the dissemination of information on accidents and trips to the city and district departments of various levels and consumers.
- This work is aimed at improving the quality of services , currently there are more opportunities for communication with residents and we should use these opportunities -informs chief engineer Dmitry Tchernyaev .
Form of online application for emergency situations in the system of water supply and sewerage at the resort are being located on the home page of " SochiVodokanal " directly above the section " Operating monitor ." To complete it, one does not have to register on the site , but just specify contact information, describe the problem and give the address to which will leave promptly emergency repair team .