Поиск | Карта сайта | Вернуться на главную |
About company
For Investors
Social Responsibility
Press Center
Contact Information
The Science and Technical Council
Press center

Sochi Vodokanal accepts applications on accidents through the Internet

Now residents and visitors can communicate on the problems with water supply and sanitation in a dispatching service of " SochiVodokanal " not only by phone 255-05-05 , but with a special application available on the website of the company. However , the electronic application is only a part of the modern information center , whose purpose is to optimize the production process. The new system provides operational records of applications received by the subscribers , helps track the data during emergency repairs , notify consumers about current disconnection from supply, allows for real -time control of the execution of works .

      - Significantly reduce the time to respond to emergencies - said Svetlana Zveyneks , chief dispatcher service of " SochiVodokanal ." - By automating the distribution system and the accounting data has increased the efficiency of interaction of departments and services of the enterprise , as well as the speed of the dissemination of information on accidents and trips to the city and district departments of various levels and consumers.

     - This work is aimed at improving the quality of services , currently there are more opportunities for communication with residents and we should use these opportunities -informs chief engineer Dmitry Tchernyaev .

Form of online application for emergency situations in the system of water supply and sewerage at the resort are being located on the home page of " SochiVodokanal " directly above the section " Operating monitor ." To complete it, one does not have to register on the site ,  but just specify contact information, describe the problem and give the address to which will leave promptly emergency repair team .